Q: What exactly does web site migration mean and what does it include?

A: The website migration service that we are offering is free of cost (within a certain limit). We will migrate your site(s) to our avant–garde cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can result in lost information and undesired downtime. That is why we’ll accomplish all that for you for free!We have highly skilled administrators whose chief task is to ensure that your site works precisely as it did on your old hosting platform. Our administrators are experts in transferring custom–built sites, as well as sites that are based upon famous apps such as WordPress and Joomla.

Q: What exactly does web site migration mean and what does it include?
Q: How much time will the web site migration procedure take?

A: While we can’t give you a precise time frame, because there are plenty of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our best to transfer your web site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).

Q: How much time will the web site migration procedure take?
Q: Do you require something from me before you start transferring my site?

A: We don’t gather any information that is private. We’ll require, however, the login info for your old hosting account and the name of the website that you would like to move.

Q: Do you require something from me before you start transferring my site?
Q: The login info for my hosting account is sensitive. How can I rely on you?

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We are dedicated to protecting the security of the personal info gathered from the clients. To achieve this, we use technical safety measures so as to prevent the loss, the misapplication, the alteration or the unauthorized leak of the private data under our control. The security measures include, but are not limited to: physical, electronic and managerial procedures to safeguard and secure the information that we acquire on the Internet. When we ask customers to supply financial info (for example, a credit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technique.

Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: What about downtime? Will my website be offline?

A: Nah. Your site will stay online during the transfer. As soon as everything is completed on our end, we will let you know so that you can preview it and check for problems. If everything is OK, all you will have to do is edit your domain name’s DNS settings.

Q: What about downtime? Will my website be offline?
Q: Will my current web hosting provider know that I am leaving them?

A: Nah. Apart from your login details for the Control Panel, we will not need anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.

Q: Will my current web hosting provider know that I am leaving them?
Q: Does it make any difference what platform my current provider is using?

A: We support all Linux–powered web hosting platforms. Basically, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make any difference what platform my current provider is using?