Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Our client help crew is working round the clock to respond to each of your support questions. Every single ticket you send out to us shall be solved within no more than 1 hour. If your case requires help from one of our administrators, we will forward the ticket to the person in charge and will notify you that the problem is being taken care of.

  • Top quality support service
  • Qualified Client Support Service

  • We’ll be working for you round the clock to deliver information and technical support as well as to help you with any problem that you might stumble upon whilst maintaining your virtual server. We can easily help you with all installed in advance software applications, including your OS, server administration panel (dependent upon the VPS type) and the Website Control Panel designed 100% by us.

  • Intuitive help center
  • An Intuitive Help Zone

  • A complete and consistently updated knowledge base is integrated into our custom–built Website Control Panel. It offers quick tips on how to execute all of the fundamental web site administration duties. The Help section offers detailed how–to articles and reviews and step–by–step video lessons. You can open the Help area by clicking on the Help or Video buttons in the top right corner of each Control Panel section.