Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Our step–by–step video tutorials will help you with any procedure within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you will discover answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are at your disposal day and night to respond to your technical questions. Expect a solution in max 60 mins after you have sent your ticket.

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Forms of Assistance

  • Shared Hosting Support
  • Website Hosting Help

  • If you have troubles utilizing our website hosting plans services or want more resources for your web–sites, just let us know and we’ll give you the best hints and tips.

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  • VPS Hosting Support
  • VPS Servers Support

  • In case you have problems using your SolusVM admin interface, or with any of the applications the VPS is pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be on shift 24/7 to help you out with any given server management process or to help you replace the active configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of competent techs happy to assist you with anything related to your semi-dedicated server. They are available 24/7 throughout the year.
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